This question was posed by an audience member to speakers at the 3M Value-Based Care Conference. The answers were all “yes,” but not without qualification about how data transparency changes behavior.
Precisely, the question was, “Does anybody really believe that putting up a quality score changes referral patterns or makes a patient go someplace different?” The asker explained, “In New York, we’ve had the Cardiac Report Card forever and forever . . . I have never seen a badly reported cardiac surgeon come off that list or not do cases.” Continue reading